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Patient Services Representative buy in US, Free Classifieds Ads

Responsibilities:

Roles and Responsibilities:

  • Provide gracious, thorough and efficient care to meet the patients needs via face to face communication, phone, email or fax.
  • Follow all procedures for complete and accurate check in and check out of patients.
  • Schedule return appointments and set up reminder notifications.
  • Collects patient data involving medical, demographic and insurance information.
  • Identify, research and resolve all customer requests.
  • Must be willing to travel between locations to support the smooth operation of the practice group
  • Must be willing to work early mornings or late evenings as scheduled.

Qualifications

Required Skills and Experience:

  • Minimum of a high school diploma.
  • Must have the ability to establish confidence and trust with patients.
  • Must have the ability to remain calm and professional under pressure or stress.
  • Have the ability to provide excellent customer service, communication, telephone and grammar skills.
  • Must have an empathetic and compassionate manner.
  • Prefer one or more years experience working in a medical position where patient contact was required.
  • Knowledge of insurance plans is helpful.
  • Basic computer knowledge of Microsoft Office required.
  • Ability to perform as part of a team as well as work independently.

In Turn We Will Provide:

  • Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401k and short and long term disability.
  • Company paid life insurance.
  • Paid holidays and generous paid time off.
  • Paid parking where applicable.
  • Team oriented working environment where you are heard and respected.
  • Clear career ladder opportunities.

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